This Privacy Policy describes how SkyConst Pty Ltd (ABN 76691015157) and its related businesses (collectively referred to as SkyConst, we, us, or our) collect, use and manage your personal information.

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SkyConst respects your rights to privacy and is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are dedicated to protecting the personal information we hold.

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This Privacy Policy is made available free of charge.

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Why does SkyConst collect personal information? How do we use it?

SkyConst collects personal information in order to:

• provide our building, construction and consulting services

• communicate with you about our services

• assess your site and prepare proposals or quotes

• comply with our contractual, administrative, and legal obligations

• maintain customer relationships

• respond to your enquiries

• provide information about SkyConst projects, promotions, events, and updates

• perform market research to improve our services
   

We only collect personal information that is reasonably necessary for our business activities.

SkyConst may use your information for any purpose explained in a collection statement provided at the time of collection, or for any related purpose you would reasonably expect.

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How does SkyConst collect personal information?

We may collect personal information from you through various channels, including:

• in-person meetings with our sales, building, or customer service staff

• our website, enquiry forms, and online booking forms

• social media platforms

• email communications

• display homes or site visits

• phone calls, text messages, or digital messaging apps

• paper forms or electronic devices

(collectively, Collection Channels).

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If you provide services or products to SkyConst, we may also collect personal information through Service Provider Channels, such as agreements, invoices, and communications needed to manage our business relationship.

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What personal information does SkyConst collect?

SkyConst collects the types of personal information necessary to provide our services, including:

• name, date of birth, phone number, email address

• home address or site address

• details about your property or land

• information relevant to building approvals and site assessments

• customer preferences, interests, and feedback

• financial information or loan application details (if relevant to contracting or finance)

• next-of-kin or emergency contacts (if legally required)
   

Through Service Provider Channels, we may collect information related to your business, ABN, qualifications, trade history, or employment details.

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How does SkyConst use your personal information? Who may it be disclosed to?

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SkyConst may use your personal information for the primary purpose for which it was collected or for a secondary purpose that is related and reasonably expected.

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By submitting your personal information, you consent to us using it to:

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a) provide products or services to you
b) prepare quotes, proposals, and building documentation
c) administer our relationship with you
d) monitor activity on our website
e) improve and expand our services
f) communicate with you about SkyConst updates, promotions, or events
g) respond to serious threats to life, health, or public safety
h) comply with legal obligations

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SkyConst may disclose your personal information to:

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• related SkyConst entities

• third–party contractors or service providers (e.g. IT providers, database storage, marketing, payment processing, engineering consultants, certifiers, or subcontractors)

• lenders, finance brokers, or other professionals authorised by you

• regulatory bodies or legal authorities where required by law
   

We only disclose what is necessary for the service being performed.

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Can you remain anonymous or withhold personal information?

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Where practical, you may interact with us anonymously or using a pseudonym.

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However, if you do not provide required personal information, SkyConst may be unable to:

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• provide quotes or building services

• process approvals or contracts

• allow participation in promotions or events

• progress a project or enquiry
   

This may lead to delays, withdrawal of offers, or cancellation of services.

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Will you receive direct marketing?

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If you provide your personal information and consent to receiving direct marketing, SkyConst may send you promotional messages about products, services, or events.

You may opt out at any time by:

• clicking the unsubscribe link in our email communications

• replying “STOP” to SMS messages (where applicable)

• contacting us using the details below
   

We will respect your request promptly.

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Will your information be disclosed overseas?

SkyConst does not routinely disclose personal information outside Australia.
If overseas disclosure becomes necessary, we will inform you beforehand (unless exempt under the Privacy Act).

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How can you access or correct your personal information?

You may request access to your personal information at any time, free of charge (subject to exceptions under the Privacy Act 1988).

Before providing access, we may require proof of identity to protect your information.

You may also request corrections or ask us to delete some or all of your personal information.
SkyConst encourages you to keep your details accurate and up to date.

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Does SkyConst use cookies or similar technologies?

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Yes. When using our website or digital platforms, SkyConst or our IT service providers may collect information via:

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• cookies

• tracking tags

• web beacons

• server logs

• analytics tools
   

This data may include session times, pages viewed, and interaction behaviour.
Generally, this information is de-identified unless linked through direct communications or user accounts.

SkyConst may use analytics tools such as Google Analytics, Facebook Pixel, or similar technologies to understand website performance and deliver relevant advertising.

You may opt out or manage advertising preferences via:

• Google Ads Settings: https://www.google.com/settings/ads

• Facebook Preferences: https://www.facebook.com/help/109378269482053

• AboutAds Opt-Out: http://www.aboutads.info/choices
   

How can you complain about a privacy breach?

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If you have concerns or complaints regarding how SkyConst collects, uses, or discloses personal information, please contact us using the details below.

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SkyConst will review and respond to all complaints in a timely manner.
We may request additional information to resolve your concern properly.

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Contact Us

For questions about your personal information, corrections, or complaints, contact:

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SkyConst Privacy Officer
Address: Unit 4, 1645 Ipswich Road, Rocklea, QLD 4106

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Changes to This Privacy Policy

SkyConst may update this Privacy Policy from time to time.
Updates take effect immediately once published on our website.